Returns and Adjustments
Returns
Each jumpsuit is made to order, tailored individually based on the measurements and approved design provided by the client. Therefore:
- An order is considered final once the design is approved and the payment is received.
- Custom-made products are non-refundable and non-exchangeable, in accordance with Article 38 of the Polish Consumer Rights Act.
Adjustments
- If there are any fitting issues after receiving the product, we offer a one-time free adjustment, based on the scope agreed upon with the client.
- Adjustment requests must be submitted within 7 days of receiving the product.
- If the issue is due to a production error (e.g., the product does not match the approved design), we will correct it free of charge.
- If the product does not fit due to incorrect measurements provided by the client,
adjustments may still be possible:
- Minor discrepancies (up to 5 cm) can be corrected as part of the free adjustment.
- Larger discrepancies (more than 5 cm) may incur additional costs, to be determined individually after reviewing the case.
Contact for Adjustments
M87 Andrzej Kowalski
Botaniczna 66
04-543 Warsaw, Poland
📧office@m87.pl
📱WhatsApp: +48 512 282 090